Pivotal CRM Blog

CDC Software has released information about scheduled date of giving out a package of adjustments, ensuring a correct functioning of Pivotal CRM 5.9 system with web browser Internet Explorer 7.

The package of adjustments ensuring compatibility of 5.9 version of system with IE 7 will be released on the last week of April. The adjustments will concern the English language version of system. The adjustments for French and Japanese version will be released after translation at a later date.

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Pivotal CRM has been granted a Top 15 CRM Software Award in category CRM for Enterprise.

Top 15 CRM Software Awards is a prize granted every year by an independent consulting company ISM. The award is given in Enterprise and Small Business category. On the Top 15 CRM Software Awards’ winners list can be found CRM systems qualified in first fifteen in a rank, created basing on detailed tests conducted in ISM labs. Tests are conducted basing on 217 criteria, for instance business functionality, technological solutions, implementation abilities, exploitation ergonomics, etc.

The list of rank’s winners and the report presenting detailed information on tests’ results can be found at: http://www.ismguide.com/

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An administrator manual for Pivotal Outlook Synchronization Manager 5.9 has been published at Pivotal Customer/Partner Portal websites.

New edition of manual contains information on OSM installation and administration. Additionally, the manual includes a detailed description of principles of synchronization process and a lot of examples of programming OSM functions in Client Scripts. As a supplement, the results of OSM effectiveness’ tests are included.

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